Commercial
Customer Success Manager
Details
Salary:
£42k
Job type:
Permanent
Notice:
2 Months
Ref number:
7136
A SaaS company that is focused on the growth of the business and it's employees that is open to hiring based on a strong drive for results and future potential over many years of experience.
- Proven track record in enhancing client engagement and fostering strong client relationships through regular check-ins and personalized support.
- Demonstrated ability to drive customer success and satisfaction, resulting in high customer loyalty and exceptional Net Promoter Scores.
- Proficiency in leading platform demos and onboarding sessions, showcasing the ability to effectively communicate product value and facilitate smooth transitions for clients.
- Experience in crafting comprehensive training materials and resources, including training videos, to empower clients and maximize platform utilization.
- Strong adaptability and resilience in a fast-paced startup environment, consistently exceeding targets and driving results while maintaining a client-centric approach.
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