VP of Product
I am a seasoned product professional, ideally looking for a small to mid-sized company building consumer and / or SME digital platform / products. In my previous roles, I have demonstrated proficiency in tooling, leadership, and ensuring user retention. My collaborative approach has allowed me to successfully work cross-functionally for successful product launches. By understanding customer needs and implementing scalable processes, I have consistently improved product performance and revenue generation. Additionally, my skills in establishing an effective organizational structure will be beneficial for team success. In addition to product management skills, I have significant international experience with colleagues and customers from around the world.
- Revenue Growth & Operational Efficiency: Delivered a standardized & flexible product building revenue to £25M p.a. and users from 0 to 350k maintaining full GDPR compliance & security requirements, winning key brands e.g. AXA, Allianz, MetLife.
- Client API Integration & Sales Cycle Efficiency: Developed APIs, https & Self-Registration, reducing effort by 84% & sales cycle by 75%, resulting in 8 insurance
- Customer Journey Optimization: Configured multiple options to enhance the customer journey, improving user engagement from 12% to 58%, demonstrating a commitment to operational excellence and customer satisfaction.
- Profitability Management & Growth Initiatives: Drove £1m p.a. OPEX savings; built a digital-only customer experience to become 80% of pipeline; reduced product release effort by 62%; reflecting effective negotiation skills, operational management and financial acumen.